Zilla Parishad Akola

Digital Citizen Services Portal

Terms & Conditions

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the Zilla Parishad Akola AI Chatbot Services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

The AI Chatbot Service is provided by Zilla Parishad Akola to assist citizens in:

  • Accessing information about government services and schemes
  • Tracking application status
  • Getting guidance on documentation requirements
  • Finding office locations and contact information
  • Understanding procedures for various government services

3. User Responsibilities

Users of this service agree to:

  • Provide accurate and truthful information
  • Use the service only for legitimate purposes
  • Not attempt to misuse or abuse the chatbot system
  • Respect the privacy and rights of other users
  • Not use the service for any illegal or unauthorized purpose

4. Information Accuracy

While we strive to provide accurate and up-to-date information through our AI chatbot, Zilla Parishad Akola does not guarantee the completeness, accuracy, or reliability of any information provided. Users are advised to verify critical information through official channels.

5. Service Availability

We aim to provide 24/7 service availability, but we do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, technical issues, or other factors beyond our control.

6. Data Collection and Usage

By using our service, you consent to the collection and use of information as detailed in our Privacy Policy. We collect data to improve service quality and provide better assistance to citizens.

7. Limitation of Liability

Zilla Parishad Akola shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use this service, even if we have been advised of the possibility of such damages.

8. Modifications to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website. Your continued use of the service constitutes acceptance of the modified terms.

9. Governing Law

These terms and conditions are governed by the laws of India and the State of Maharashtra. Any disputes arising from the use of this service shall be subject to the jurisdiction of courts in Akola, Maharashtra.

10. Contact Information

For questions about these Terms & Conditions, please contact us at:

  • Email: info@digisevazpakola.org
  • Phone: **********
  • Address: Zilla Parishad Office, Civil Lines, Akola - 444001

Note: These terms and conditions are subject to the Right to Information Act, 2005, and other applicable laws of India. Citizens have the right to access information as per the RTI Act.